Terms of Service

Last updated: 8 November 2026

Welcome to Kaji Nemu of Assam. These Terms of Service govern your access to and use of our website and the purchase of products offered through it.

By accessing our website or placing an order, you agree to these terms.

1. About Kaji Nemu of Assam

Kaji Nemu of Assam is a specialist online store dedicated exclusively to selling fresh, raw and unprocessed Kaji Nemu sourced from Assam, India.

Our website is intended to provide customers with access to authentic Assam-origin Kaji Nemu, subject to product availability and delivery serviceability.

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under applicable Indian law.

If you place an order on behalf of another person, you confirm that you are authorised to do so.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, pack sizes and other information are accurate.

As Kaji Nemu is a natural agricultural product:

• Individual fruits may vary in size, shape, colour and appearance.

• Natural variations between harvest batches are expected.

• The actual product may differ slightly from photographs.

• Product availability may vary depending on harvesting and procurement conditions.

All products are sold in the condition and pack size described on the relevant product page.

4. Pricing and Payments

All prices will be displayed in Indian Rupees (INR).

Applicable taxes and shipping charges, where relevant, will be disclosed during checkout.

We reserve the right to correct genuine pricing or listing errors before accepting an order, subject to applicable law.

Payments may be processed through third-party payment service providers. We do not intend to store customers' card details on our website.

An order is considered confirmed only after the applicable order confirmation process is completed.

5. Order Acceptance

We reserve the right to review orders for stock availability, payment status, delivery serviceability and suspected fraudulent activity.

If an order cannot be fulfilled, we will notify the customer and arrange an appropriate refund where payment has already been collected.

6. Shipping and Delivery

We currently intend to deliver to eligible PIN codes across India.

Delivery availability is subject to:

• PIN-code serviceability.

• Stock availability.

• Courier partner coverage.

• Weather and transportation conditions.

• Other operational restrictions.

Estimated delivery timelines will be communicated where available. Such estimates are not guaranteed delivery dates unless expressly stated otherwise.

Please refer to our Shipping Policy for further details.

7. Returns, Refunds and Cancellations

Returns, refunds and cancellations are governed by our Return and Refund Policy.

Nothing in these Terms excludes any rights or remedies available to consumers under applicable law.

8. Intellectual Property

The website's original text, branding, logo, graphics, photographs, design elements and other materials are owned by or licensed to Kaji Nemu of Assam, unless otherwise stated.

You may not reproduce, distribute, modify or commercially exploit these materials without prior written permission.

9. User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Submit false or misleading information.

• Attempt unauthorised access to our systems.

• Interfere with website security or functionality.

• Use our website in a manner that harms our business or other users.

10. Third-Party Services

Our website may use third-party services for payment processing, website analytics, shipping, communication and other operational functions.

Such services may be governed by their respective terms and privacy policies.

11. Limitation of Liability

To the extent permitted by applicable law, Kaji Nemu of Assam shall not be liable for indirect or consequential losses arising from the use of this website.

Nothing in these Terms excludes liability that cannot legally be excluded, including applicable consumer rights and remedies.

12. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy and for purposes permitted by applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time.

The revised version will be published on this website with an updated revision date. Changes will apply prospectively, subject to applicable law.

14. Governing Law and Jurisdiction

These Terms shall be governed by the laws of India.

Subject to applicable consumer protection laws and the jurisdiction of competent consumer commissions, disputes shall be subject to the jurisdiction of courts having appropriate territorial and legal jurisdiction over the business.

15. Contact Information

For questions relating to these Terms:

Store: Kaji Nemu of Assam
Legal Business Name: Mridula Kanu
Email: varika@zohomail.in
Business Address: Lekhapani, TInsukia, Assam, 786182
Phone: +91-8638359828